Episode 9

Published on:

2nd Jun 2020

Serve first

Serve First: A Game Changing Soft Skill

Three potential outcomes of a leader learning to serve first:

1.      Those who serve first empower others to realize their potential. Having a leader that nurtures and inspires provides a safe environment for growth and development.

2.      Research continues to demonstrate that choosing to serve first has a positive impact not only in the way that teams flourish but also on how the companies or organization exceed expectations.

3.      Choosing to serve first has the potential for a positive influence on individuals, teams and beyond.. As organizations become healthier there is a positive impact within communities.  

The idea of serve first does not come naturally to everyone. But, the good news, is that it is a behavior that can be learned particularly as we see the benefits in our world today.

3 practical questions for you to consider if you desire to add this skill to your leadership soft skill toolkit.

First, ask yourself, “Who am I choosing to serve first?”

Second, ask yourself, “What outcomes do I see from those I serve?” 

Third, “What one way has my team flourished under the serve first model?”

Soft skills, like serve first, help clarify and refine your approach as you lead yourself and influence others.


Coming soon, Game Changing Soft Skills, a six week course taking you deeper into the soft skills that impact 85% of what makes you a successful leader. You can find me at www.healthyleadership.online. More to come.

Thanks to Ron Harvey. He can be reached [email protected]


n.d. (2016) Center for Servant Leadership. Retrieved from https://www.greenleaf.org/our-journey/

Northouse, P. (2019). Leadership: Theory and Practice. Los Angeles: Sage Publications

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About the Podcast

The Art of Leadership
Experienced leader, Niña Ellison, focuses on those seeking a fresh perspective into some of the hardest skills a leader will ever learn.
The Art of Leadership with Niña Ellison focuses on the soft skills of leadership, their value and the power of their influence. As a leader, if you are interested in moving from success to significance then balancing both hard and soft skills is essential! These seemingly opposing skills complement rather than compete with each other. Hard skills are demonstrated through technical expertise that results in clearly measured goals being reached. They are vital to the success of any initiative or program. On the other hand, soft skills emphasize the transformation of people more than the transaction of tasks. They highlight behavioral changes and making a difference in people’s lives. This podcast is for leaders who are seeking a fresh perspective into some of the hardest soft skills a leader will ever learn. You can connect with Nina at https://www.healthyleadership.online

About your host

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Niña Ellison

A leader with over 20 years of experience empowering others to consistently deliver excellence that results in increased growth for the leader, the team and those they serve.